Returns

Refund policy

Operation: Puppy Paws accepts returns and exchanges as long as the product is not visibly worn, used, or damaged by the user, and the return/exchange must be made within 30 days of purchase.

Please send your items to the below address and include a note with the following details!

  • Name

  • Order #

  • If a return, please indicate return for refund

  • If an exchange,

    • Size you would like to exchange the item for

    • Style you would like to exchange the item for

RETURN/EXCHANGE ADDRESS:

Operation: Puppy Paws Returns

3880 Blytheburn Road

Mountain Top, PA 18707

Please carefully inspect your order upon delivery. If you receive damaged, defective, or incorrect merchandise, you may contact us at operationpuppypaws@outlook.com we will be glad to arrange a return or exchange for you.